There are two ways that a receipt is sent from our system:
- Automatic Receipt for Online Payments:
- If a payment partner is integrated in your area (e.g., online payment via Paystack) and you request payment through the payment partner, the system will automatically send a receipt to the client once the payment is completed.
- Manual Receipt for Marked Payments:
- When you manually mark an invoice as paid via the menu option for that invoice, a receipt will be sent to the client.
Where Receipts Are Sent:
- Receipts are sent to the client’s email on file.
- Any linked contacts marked to receive email notifications will also receive a copy of the receipt.